Privacy Policy

Backend Ops LLC (“we,” “us,” “our”) is an Astro Holdings LLC company. We build backend operating systems for growing businesses. This policy describes how we handle information collected through runbackendops.com and through our messaging programs. Questions: ops@runbackendops.com.

When you submit a form on this site, we collect what you provide: your name, phone number, email address, business type, and what you tell us about your operation. This site does not require accounts and does not collect payment information.

We use your information to respond to your inquiry, schedule and deliver services, and communicate with you about work you have engaged us for. We do not sell your information. Ever.

If you opt in to text messages from Backend Ops — through a form on this site or by giving us your consent directly — we may send you operational, scheduling, and service-related messages.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help, or contact ops@runbackendops.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We share information only with the service providers required to operate this site and our communications — form processing, website hosting, and message delivery — and only to the extent needed to do so. We never share or sell your information for third-party marketing.

This site does not use advertising cookies or third-party analytics trackers.

We keep your information for as long as needed to respond to you or deliver services. You can request a copy of your information or ask us to delete it at any time by emailing ops@runbackendops.com.

If this policy changes, the updated version will be posted on this page with a new effective date.